Young people tend to receive a disproportionate amount of bad press. Unfortunately, this can create a negative mindset for many of us who are of the next generation or older. The story that follows demonstrates how not everyone holds negative attitudes and how, in fact, positive approaches can profoundly change someone’s life. It relates to one act of kindness that befell British writer Bernard Hare in 1982. Then a student living near London, he tells the story to inspire troubled young people to help deal with their disrupted lives.

“The police called at my student hovel early evening but I didn't answer as I thought they'd come to evict me: I hadn't paid my rent in months. But then I got to thinking: my mum hadn't been too good and what if it was something about her?

We had no phone and mobiles hadn't been invented yet, so I had to nip down the phone box. I rang home to Leeds to find my mother was in hospital and not expected to survive the night. "Get home, son," my dad said.

I got to the railway station to find a train going as far as Peterborough that night but I would miss the connecting Leeds train by twenty minutes. I bought a ticket home and got on anyway. I had a screwdriver in my pocket and my bunch of skeleton keys. I was so desperate to get home that I planned to nick a car in Peterborough, steal some money, something, anything! I just knew from my dad's tone of voice that my mother was going to die that night and I intended to get home, if it killed me.

"Tickets, please," I heard, as I stared blankly out of the window at the passing darkness. I fumbled for my ticket and gave it to the guard when he approached. He stamped it, but then just stood there looking at me. I'd been crying, had red eyes and must have looked a fright.

"You okay?" he asked. "Course I'm okay," I said. "Why wouldn't I be? And what's it got to do with you in any case?"

"You look awful," he said. "Is there anything I can do?"

"You could get lost and mind your own business," I said. "That'd be a big help." I wasn't in the mood for talking.

He was only a little bloke and he must have read the danger signals in my body language and tone of voice, but he sat down opposite me anyway and continued to engage me. "If there's a problem, I'm here to help. That's what I'm paid for."

I was a bubbling cauldron of emotion and he had placed himself in my line of fire. Other than physically 'sending him on his way,' the only other thing I could think of to get rid of him was to tell him my story. "Look, my mum's in hospital, dying, she won't survive the night, I'm going to miss the connection to Leeds at Peterborough, I'm not sure how I'm going to get home.I'm a bit upset, I don't really feel like talking, I'd be grateful if you'd leave me alone. Okay?"

Okay," he said, finally getting up," and wandered off down the carriage. I continued to look out of the window at the dark. Ten minutes later, he was back at the side of my table. Oh no, I thought, here we go again.

He touched my arm. "Listen, when we get to Peterborough, shoot straight over to Platform One. The Leeds train'll still be there. As soon as you get on, it goes. I've just radioed Peterborough and they're going to hold the train up for you."Everyone will be complaining about how late it is but let's not worry about that on this occasion. You'll get home and that's the main thing. Good luck and God bless."

" I was suddenly speechless. "I, erm…" "It's okay," he said. "Not a problem." He had a warm smile on his face and true compassion in his eyes. He was a good man for its own sake and required nothing in return.

"I wish I had some way to thank you," I said. "I appreciate what you've done."

"Not a problem," he said again. "If you feel the need to thank me, the next time you see someone in trouble, you help them out. That will pay me back amply. "Tell them to pay you back the same way and soon the world will be a better place."

I was at my mother's side when she died in the early hours of the morning.

My meeting with the Good Conductor changed me from a selfish, potentially violent hedonist into a decent human being but it took time. "I've paid him back a thousand times since then," I tell the young people I work with and I'll keep on doing so till the day I die, “You don't owe me nothing; nothing at all. And if you think you do, I'd give you the same advice the Good Conductor gave me: pass it down the line."

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